In the age of digital transformation, our FGA Church is stepping forward with an ambitious plan to modernize and streamline our pastoral care and management processes. With the launch of our **Church Pastoral System (CPS)**, we are committed to enhancing the way we manage our congregation and resources, bringing our community closer together, and accelerating our mission to plant 100 churches and make 100,000 disciples as part of the M100 vision.

## Why We Need a Pastoral System

As we strive to fulfill our mission, we recognize that our current pastoral and administrative practices need a significant upgrade. The challenges we face are multifaceted:

- **Efficient Pastoral Care:** How can we improve the efficiency and quality of pastoral work through technology?
- **Congregation Management:** How can we better manage large congregations and church resources?
- **Growth Tracking:** How can we effectively track and foster the growth of our members and disciples?

To tackle these challenges, we need a comprehensive system that not only covers essential functions like membership management, event organization, and communication but also adapts to the rapidly changing needs of our church community.

## The Vision Behind CPS

Our **Church Pastoral and Management System (CPS)** is designed with a clear vision: to be more than just a management tool but a mission implementer. Here's what we aim to achieve:

1. **Empowered Pastoral Care:** Through advanced technological means, CPS will allow us to deliver personalized pastoral care plans and foster deeper connections with our congregation.
2. **Efficient Management:** By simplifying our management processes, CPS will enable us to manage our resources and members more effectively, ensuring that every member feels supported and engaged.
3. **Rapid Growth Facilitation:** With robust data analysis and decision-making support, CPS will help us quickly reach our ambitious M100 goals.
4. **Innovative Community Engagement:** Our system will act as a bridge, connecting church leaders, service staff, members, and communities, creating an efficient, interactive, and growing ecosystem.

## Strategic Direction and Objectives

Our strategic direction for CPS focuses on four key areas:

1. **Strengthening Digital Pastoral Care:** Using cutting-edge technology to enhance pastoral efficiency and quality.
2. **Optimizing Management Processes:** Simplifying church management to improve efficiency and manage members and resources more effectively.
3. **Facilitating Rapid Growth:** Supporting our goals of planting 100 churches and discipling 100,000 members with robust system support.
4. **Providing Data Support:** Utilizing data analysis to assist decision-making and understand congregation needs for future development planning.

## Key Features of CPS

The CPS is packed with features designed to meet our strategic objectives:

### Membership Management

Effortlessly manage member details, track growth, and facilitate group activities. The system provides comprehensive tools for managing individual and group data, ensuring personalized care and support.

### Event Organization

Organize and manage church events with ease. Our event calendar and booking features allow for seamless scheduling and management of church activities, ensuring everyone stays informed and involved.

### Sermon Notes and Resources

Access sermon notes, scriptures, and outlines through an easy-to-use interface. Integrated video recordings and search functions make it simple for members to revisit and engage with past sermons.

### Feedback and Communication

Our feedback corner enables easy submission and management of feedback from church members. The system supports real-time data updates, ensuring transparent communication between church leaders and the congregation.

### Education and Learning

The education module provides access to church educational resources, tracking progress and offering learning assessments. This empowers members to grow in their faith with guided educational content.

## Building a Strong Technical Foundation

At the heart of CPS is a commitment to building a secure, reliable, and user-friendly system. Leveraging technologies like cloud computing, big data analysis, and mobile Internet, we ensure our church stays at the forefront of digital innovation.

## Our Team and Management Approach

Our project is driven by a dedicated team following a flexible project management model. Senior members lead with their extensive experience, while junior members contribute by collaborating and learning through practice. Our technical director and project manager ensure smooth project execution, aligning with our mission goals.

## Conclusion

The Church Pastoral and Management System is not just a tool; it is a powerful ally in realizing our mission and vision. By embracing digital transformation, we are poised to meet the challenges of modern church management, support our congregation's growth, and achieve our M100 goals with greater efficiency and impact.

As we embark on this journey, we invite our community to join us in leveraging technology to foster deeper connections, cultivate disciples, and transform lives. Together, let's make our vision a reality.

Learn about FGA Church's Church Pastoral System, a groundbreaking tool that enhances pastoral care and management, helping us fulfill our M100 vision.

Transforming Church Management with Our Innovative Pastoral System

## Introduction

2023 has been a year filled with challenges and achievements for the FGA Tech Team. As the technology department of our church, we are committed to driving the digital transformation of FGACYC. By leveraging cutting-edge technology tools and innovative solutions, we aim to improve operational efficiency, optimize resource allocation, and ultimately better serve and pastor our congregation. This article will review the accomplishments, challenges, and future prospects we have encountered throughout the year.

## Department Overview

### Mission and Vision

**Mission**: Our mission is to assist CYC in achieving digital transformation. Through technology, we enhance the efficiency of church activities and services, optimize resource allocation, and better meet the needs and care of our congregation.

**Vision**: Our vision is to build a more digital, collaborative, and innovative church environment, making technology a bridge connecting faith, community, and life. We aspire to enhance the church's efficiency and flexibility through digitalization, providing a more personalized and profound experience for the congregation.

### Team Overview

In June 2023, with the first batch of technology department interns starting their work, the FGACYC Tech Team was officially established. The initial members included Kris, Innis, and Yannis. In July, we conducted large-scale recruitment, eventually having 15 people join the team, including 2 project managers and 13 developers. By this point, the Tech Team had grown to 19 members.

## Annual Goal Review

### FGACYC Website

Status: Successfully developed and launched ✅

### FGACYC ERP

Status: Completed ERP framework development ✅ Development of basic applications not completed ❌ **Challenges**: Due to time and resource constraints, ERP development could not be completed as planned.

### FGA Mobile

Status: Completed the development of the Mobile MVP version ✅ Deployment and launch ❌ **Challenges**: Project progress was hindered due to a team member's health issues.

## Project and Activity Summary

### Projects

In 2023, we developed and deployed 7 projects, including community, data analysis, and internal collaboration tools:

1. **Forum: FGACYC Online Community**
2. **Aaron: AI Chatbot**
3. **Numbers: Group Attendance Statistics Tool**
4. **FaithFlex: FGACYC Video Playback and Management Tool**
5. **Business Data Intelligence Analysis Tool**
6. **Lark: Enterprise Collaboration Platform**
7. **FGA Mobile Application**

### Activities

We provided technological support for three major events:

1. **Leaders Retreat (10/28)**
2. **YW Pinnacle Group Camp (12/01)**
3. **Thanksgiving Special Weekend (12/31)**

## Data and Analysis

We implemented real-time product data analysis, enhancing dynamic decision-making capabilities. Key analysis tools included:

1. **Numbers**
2. **Aaron**

## Challenges and Lessons Learned

### Team Management

**Challenges**: Over-reliance on management tasks, lack of performance measurement measures. **Improvements**: Manage the Tech Team using NGO management methods.

### Team Growth

**Challenges**: Lack of growth environment, insufficient incentives, unclear team culture. **Improvements**: Develop a team growth roadmap, enhance self-discipline measures, and strengthen team spirit and cultural construction.

### Internal Collaboration

**Challenges**: Project dynamics not transparent, lack of internal testing during development. **Improvements**: Provide weekly team updates, establish internal development processes, and professional training.

### External Collaboration

**Challenges**: Frequent changes in requirements, excessive urgent demands, lack of standardized processes. **Improvements**: Create SOPs for requirement collection and product delivery promotion.

## Future Prospects

We will continue to deepen digital transformation, form a complete product system centered on Mobile, strengthen data analysis and insights, promote innovation and experimentation, and standardize business processes. We will also shape team growth and spiritual culture, expanding international cooperation and exchanges.

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Thank you for reading our annual review. We look forward to continuing our journey in 2024, driving more innovation and development to provide better services and experiences for our congregation.

In 2023, the FGA Tech Team achieved several key milestones. Despite various challenges and resource constraints, the team grew to 19 members and supported key events.

FGA Tech Team 2023 Annual Review

### Introduction

In 2024, the FGA Tech team will continue its commitment to advancing the digital transformation of our church, embracing the principles of innovative technology to support the achievement of our ambitious M100 goals. This year, we have not only set a clear vision and mission but also outlined a series of detailed strategic objectives to ensure breakthroughs in technological innovation and team development.

### Vision and Mission

**Our mission** is to accelerate the realization of the M100 goals through innovative technology, supporting the church in its digital transformation journey. We aim to leverage cutting-edge technology solutions to ensure every church operates and serves efficiently.

**Our vision** is to fully achieve FGA's digital transformation, enabling every congregation member to participate more easily and deeply in the church's ministries. Through the power of technology, FGA aims to be a model for global churches in the future, creating lasting and positive impacts.

### Development Directions and Strategic Objectives

In 2024, the FGA Tech team will focus on the following three key development directions:

1. **Mobile-Centric IT System Development:**
   We plan to enhance the development of mini apps to provide more convenient and personalized service experiences for our congregation. This includes functions such as online learning, worship participation, and information sharing, meeting the needs of various scenarios and accelerating the digital process.
2. **Team System Construction Focused on Learning, Growth, Service, and Spirituality:**
   We will build a management system centered on learning, growth, service, and spirituality, aiming to enhance the professional skills and innovative capabilities of our tech team. Through regular technical training programs and continuous care from spiritual leaders, we aim to build a cohesive, service-oriented team.
3. **Business Process Standardization:**
   We are committed to promoting the high degree of process and standardization of business processes, improving work efficiency, reducing errors, and enhancing service quality through clear business processes and standard operating procedures.

**Strategic Objectives:**

- **Complete the Development and Launch of the New FGA Mobile Framework:**
  We aim to complete the comprehensive development of the new FGA Mobile framework, enhancing the user experience and functionality of the mobile application.
- **Achieve Over 5000 FGA Mobile Installations:**
  Through promotion and user experience optimization, we aim to increase the FGA Mobile installations to over 5000 in 2024.
- **Complete the Development of the FGA Account Center:**
  We will develop and launch a new account center, providing a convenient, secure, and personalized user management experience.
- **Exceed 10 Mini Apps:**
  We plan to expand the number of Mini Apps, striving to exceed 10 in the new year, covering areas such as learning, pastoral care, worship, and more.

### Key Projects and Tasks

To achieve the above strategic objectives, we will focus on the following key projects:

#### 1. New Mobile Framework

The goal is to complete the development of the new Mobile framework, enhancing the performance and user experience of mobile applications. We will focus on optimizing user interactions, ensuring the stability and comprehensiveness of the application’s functionalities.

#### 2. Mini Apps Development

We plan to develop 20 Mini Apps in 2024, with particular attention to the needs of the pastoral system. These mini apps will include functions such as attendance tracking, new friend registration, device management, room reservations, education, faith formation, ministry scheduling, donations, and ticketing systems.

#### 3. FGA Account Center

The FGA Account Center will be a new account management platform designed to provide a more convenient login and management experience for congregants. We will ensure its security and usability to better connect the congregation with the church's digital systems.

#### 4. ERP System Development

We plan to complete the development and launch of the ERP system in 2024 to enhance the management efficiency and information level of the church. By integrating resources and optimizing processes, the ERP system will become a crucial support for church operations.

### Technology Updates and Upgrades

In terms of technology, the FGA Tech team will conduct the following updates and upgrades:

- **GraphQL:**
  We will widely adopt GraphQL technology to improve development efficiency and data request flexibility.
- **Internet of Things (IoT):**
  We will explore the application of IoT technology in the church to enhance visitor experiences and facility management's intelligence levels.
- **Unified UI Design System:**
  To ensure consistency in product appearance and user experience, we will implement a unified UI design system, enhancing FGA's brand image.

### Timeline and Project Quotas

The project timeline for 2024 will be divided into eight stages: planning, requirements analysis, technology and interface design, implementation, testing and integration, user training, market promotion, and maintenance. We will allocate resources to ensure each project progresses smoothly within the specified time frame.

- **Major Projects:** 5
- **Minor Projects:** 8

### Team Management and Development

We will implement the FGA Tech Team Architecture V3, emphasizing transparency and communication efficiency. Through regular one-on-one meetings and team activities, we will promote close collaboration and cultural development within the team.

### Talent Development and Training

The FGA Tech team values talent development and training, planning to implement a multi-level education model and training roadmap. Our goal is to cultivate team members with professional skills and innovative abilities, supporting the church's digital transformation.

### Performance Evaluation and Feedback

We will implement a detailed performance evaluation system covering skills, management, and collaboration aspects. Through evaluation feedback, we aim to ensure continuous progress in personal development and team contributions.

### Partnership Expansion

In 2024, FGA Tech will strengthen relationships with partners like Faith Tech and Life Church - YouVersion to expand the church's community impact through technical collaboration.

### Innovation and Experimentation

We will actively carry out innovation and experimentation projects in 2024, exploring the application of cutting-edge technologies such as IoT and AI to enhance the church's technological sophistication and influence.

### Financial Budget and Resource Planning

To ensure the smooth implementation of projects, we will formulate reasonable financial budgets and resource plans, optimize resource allocation, and achieve efficient management.

### Conclusion and Outlook

In 2024, the FGA Tech team will focus on technological innovation and team growth by strengthening management, optimizing processes, and expanding partnerships to achieve the church's digital vision. We look forward to significant progress in the new year through the joint efforts of the team, laying the foundation for the church's long-term success.

FGA Tech Team is driving 2024's digital transformation through mobile-first initiatives and innovative projects to enhance church operations and community engagement.

FGA Tech Team 2024 Annual Plan: A Path to Integrating Technology and Faith

With the rapid advancement of technology and the continuous development of society, FGACYC is undergoing a profound transformation. This transformation aims to turn our church into a stronger, more vibrant hybrid church, so that every believer can connect with the church anytime, anywhere.

## Why Digital Transformation?

### Navigating with an Old Map to Find a New World

Traditional church operations can no longer meet the demands of modern society. Past operational models were often limited by geographical location and time constraints, failing to fully leverage technological opportunities. The digital world is developing rapidly, offering us unprecedented opportunities. Through digital transformation, we can break physical boundaries, spread God's word to a broader audience, and bring the power of faith to people worldwide.

### The Birth of a New World

Modern technology provides us with many new tools and methods, enabling us to work and communicate more efficiently. Digital transformation allows the church to better meet the needs of believers, provide higher quality services, and expand its influence. New technological platforms can enhance our interaction with believers, improve the efficiency of information transmission, and create more opportunities for engagement.

## How to Achieve Digital Transformation?

### Stages of Digital Transformation

FGA's digital transformation is divided into three stages:

1. **Digitization**: The goal of this stage is to convert traditional paper-based and analog information into digital information. For example, improving work efficiency and information transmission speed through paperless office practices and digital media.
2. **Informatization**: Utilizing information and communication technology (ICT) to improve the efficiency of existing business operations. This includes using advanced communication tools, data management systems, and more to optimize current processes.
3. **Digitalization**: Integrating and deeply applying high-tech technologies for comprehensive business transformation. This stage focuses not only on the application of tools and technologies but also on innovating business models and service systems.

Currently, CYC has reached the informatization stage, including one-way content dissemination, enhancing two-way communication through ICT, and informatizing administrative tasks.

### Filling Software Gaps

We will start by addressing all software gaps. Every productivity software is not just a tool but a reflection of a methodology. In learning to use the software, we are actually practicing an entire methodology. For example, by introducing and customizing suitable project management tools, we can improve team work efficiency and collaboration.

### Software Development Strategy

We will adopt a hybrid approach to software development:

- **Self-Development**: For personalized products such as websites, video platforms, and mobile apps, we will develop them in-house to ensure these platforms meet the specific needs of the church.
- **Deploy Open-Source Software**: For external solutions like Kanban, KMS, and forums, we will deploy open-source code directly to save development costs and utilize existing mature technologies.
- **Purchase External Services**: For underlying services such as server operations, user identity verification, and databases, we will purchase mature services from external providers to ensure system stability and security.

### Staying at the Forefront of Technology

#### Adopting Advanced Technologies

We deeply integrate advanced technologies such as AI, cloud services, and big data, ensuring that we are always at the forefront of technology through the development and application of digital tools. We continuously explore new technological applications to keep our digital platforms and services industry-leading.

#### Hybrid Development Approach

By adopting a hybrid development approach of self-development, open-source deployment, and purchasing, we ensure personalized needs are met while fully utilizing existing mature technologies to improve development efficiency and system reliability. This approach not only enhances development efficiency but also strengthens system stability and security.

#### Proactive Team Culture

We practice a culture of proactivity, feedback, collaboration, openness, flexibility, and growth within our team, encouraging team members to continuously learn and progress, maintaining sensitivity and adaptability to new technologies. We encourage innovation and experimentation to ensure the team can cope with rapidly changing technological environments.

#### External Exchange and Cooperation

We actively address external concerns about digital transformation by providing workshops on tools and technologies, and combining operation manuals with instructional videos to ensure users can easily get started with new tools. We also collaborate with industry experts and technology providers to obtain the latest technological information and best practices.

## Our Vision

In the digital transformation of FGA Hybrid Church, our goal is to create a comprehensive, seamlessly connected church environment where all believers can deeply participate in church life anytime, anywhere. Our vision can be summarized into five core aspects:

### Comprehensive Digital Church Platform

We aim to build an integrated digital platform that not only offers online video transmission services but also digital experiences of worship, preaching, communion, and other religious ceremonies. This platform will allow believers to participate in worship and church activities from anywhere, maintaining a close connection with the church.

### Enhanced Social Interaction and Sharing

Through social media accounts, email marketing, forums, and private messages, we will enhance interaction with church members, providing engaging content and making it easy for believers to share church information. This will not only expand the church's influence but also strengthen the connection among members, making everyone feel part of the church family.

### Real-Time Activity Updates and Personalized Suggestions

We will timely notify you of the latest information about church activities and opportunities through digital channels, ensuring you never miss any important events. Additionally, we will provide personalized suggestions, such as urgent weather alerts and special parking instructions, to optimize your participation experience.

### Innovative Online Ministry and Support

We encourage innovative service opportunities through digital tools, including online preaching, music creation, and digital Bible study. We will establish a close-knit prayer and support network, helping you share prayer requests and pray together with church members, enhancing support and care among believers.

### Efficient Staff Support and Automation

By utilizing automation and digital tools, we will greatly reduce the workload of staff, allowing them to focus on ministry and believer care. We will provide comprehensive onboarding processes and training tools to support new staff in integrating smoothly into church work and ensuring they can serve the church efficiently.

Through these integrated measures, we hope that after digital transformation, FGA Hybrid Church will become a modern, highly interactive, and widely supported church platform, enabling every believer to actively participate, grow, and contribute in the digital age.

FGA is transforming into a hybrid church by integrating AI, cloud services, and big data. We aim to connect with believers anytime, anywhere. Our vision is to create a digital church that enhances interaction and supports innovative online ministries.

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